What is your return policy?

 Returns are permitted for products that satisfy the following conditions:

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  • The item remains unopened and is in its original packaging.
  • The return request is submitted within 30 days of receipt of the product.
  • The product was acquired directly from our website.
  • The costs associated with return shipping are the responsibility of the customer, unless the return is necessitated by an error on figurexa’s part (e.g., incorrect product sent).